Archive for the ‘Implementation’ Category

Project Launch: Starkey.com

Monday, November 26th, 2007

One of the clients I’ve been doing a lot of work with over the past year is Starkey Laboratories, and last Monday we launched a new consumer site. Here is their official announcement:

We’re very excited to officially unveil the all new Starkey.com website for the U.S. It has been completely redesigned to make it easy for site visitors to learn about the effects of hearing loss and the benefits of hearing aids.

The Starkey.com site was created with current as well as prospective hearing aid users in mind. In addition to clear, intuitive navigation, the site features a rich media video experience where a number of people share personal stories about hearing loss. Many of the faces are celebrities you may recognize such as Marlee Matlin, Arnold Palmer, Norm Crosby, Leslie Nielsen and Peter Marshall. The site also provides a very fast and easy dealer locator to drive inquires to the hearing health professionals who are authorized to fit Starkey products.

I worked as part of a collaborative team of independent consultants and internal resources. I was involved in defining the ux strategy and lead the information architecture, design, and metrics for the site (as well as implementing a flash based video player with closed captioning). Earlier this year we also launched Starkeypro.com which is a site for hearing professionals which includes very detailed technical product data and account management.

So have a look and tell me what you think! (Feel free to ask me any hearing aid questions as well)